Last Updated: 15 September 2025
Welcome to erideup.com (“Company,” “we,” “our,” or “us”). Your privacy is very important to us, and we are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.erideup.com.
By using our website, you agree to the practices described in this Privacy Policy. If you do not agree, please do not use our website.
We may collect the following types of information:
We may use your information to:
Our website may use cookies, pixels, and similar technologies to:
You can disable cookies in your browser settings, but some features of the site may not function properly.
We do not sell, rent, or trade your personal information. However, we may share your information with:
We implement reasonable security measures to protect your information. However, please understand that no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
Mobile information will not be shared with third parties/affiliates marketing/promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
If you wish to be removed from receiving future communications, you can opt out by texting STOP, QUIT.
Depending on your location, you may have rights under data protection laws, including:
To exercise your rights, please contact us at info@erideup.com.
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites.
Our website is not directed at children under 13 (or the applicable age in your jurisdiction). We do not knowingly collect personal information from children.
We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated “Last Updated” date. We encourage you to review this page regularly to stay informed.
Our mobile app is designed with user privacy in mind and does not collect or store personal data beyond what is strictly necessary for app functionality.
The app accesses your device camera only when you choose to attach a photo to a query or request a service.
Photos are not stored on our servers or shared for any other purpose.
The app accesses your location only when you request a service that tracks your live location.
Location information is not tracked, stored, or shared outside of the requested service.
Users log in using email or phone number with a one-time password (OTP).
OTP is used solely to verify identity, and email addresses or phone numbers are not stored or tracked beyond verification.
The app does not collect, store, or share any other personal data.
No analytics, tracking, or data selling is performed.
Data transmitted during queries or service requests (photos or live location) is encrypted and securely processed.
All data is discarded after processing and is not stored on our servers.
Users may request the deletion of any data related to queries or service requests by contacting us at info@erideup.com.
If you have any questions about this Privacy Policy, please contact us at:
Email: info@erideup.com
Website: www.erideup.com